Resource review #7: Survey of Open Source ILS
Riewe, L. M. (2008). Survey of Open Source Integrated Library Systems. Unpublished master’s thesis, San José State University, San José. Retrieved 25 November 2009 from http://users.sfo.com/~lmr/ils-survey/080831-paper-Riewe.pdf.
This paper is a thesis by a San José State University MLIS student, a thing that I am very glad I don’t have to write. Linda M. Riewe, however, produced this document comparing various ILS options via a survey of libraries using both proprietary and open source ILS options. There’s a wealth of information here, on open source generally and on library uses specifically, and a number of very fair comparisons of the pros and cons of proprietary and open source software.
Riewe surveyed 361 libraries who used either Koha, Evergreen or some form of proprietary ILS software, asking them questions about the level of satisfaction with the ILS, how the ILS was chosen, how it was customized, cost and ease of use. She then divides up the libraries into demographic categories by size of collection to compare the data.
Overall: libraries tended to choose open source ILSs like Koha for philosophical reasons, in addition to the lower cost; they felt that the principles of open source were important and should be supported. (The cost of the open source ILS was generally found to be less over time, although initial costs were higher than for proprietary software.) Users of Koha and Evergreen reported slightly higher satisfaction with the system than users of proprietary systems, despite installation and documentation difficulties. This is a valuable survey, on many levels; it offers a snapshot of the open source ILS movement in libraries, and it will be interesting to see how things might change in future years.